Privacy Policy 

During your time in counselling, I (Jenna Kelly) will need to keep a record of basic personal data about you.

This includes your name, address and contact details as well as your GP and emergency contact details. This information will be confidentially stored and destroyed 7 years after your counselling has come to an end.

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I am committed to complying with the terms of the General Data Protection Regulation (GDPR) and to the responsible and secure use of your data. I am registered as the data controller for this counselling service with the Information Commissioners Office (ICO) and I take this responsibility very seriously. I store your basic personal data in a secure password-encrypted file on a password protected device. 

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Under the General Data Protection Regulations 2018, you have certain rights. These are:

• You have the ability to access any information recorded. This is facilitated by making a formal request.

• Records are kept for 7 years after termination of counselling and then destroyed.

• Having your records amended (change of name and address).

• In the case of clients under 18, records are kept for 7 years after the child turns 18.

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If you would like to see the information we hold about you, or would like to correct, update or delete any records, please email me at JennaKellyCounsellingServices@gmail.com. If you have any concerns about our use of your data, please contact me directly at JennaKellyCounsellingServices@gmail.com. I will do my utmost to resolve any concerns you have. If for any reason I cannot resolve the issues you may choose to contact the ICO directly.

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